1) What is the company's strength?
We are the source in China, we provide good quality product directly, no any different intermediate price.
2) What are your production equipment?
Laser cutter machine, CNC machine, polishing&grinding machine and belding machine.
3) How is the quality of the company's products?
All of our body case is made of 304 or 316 stainless steel and has a thickness of 1.2-5.0mm (optional).
4) How is your price?
Very competitive, with different price grade mainly based on material, shape and other ralative parts.
5) How long is your product warranty?
2 years (cabinet) free warranty service, 1 year (all parts) free maintenance service, free technical support service all the time
6) Are you a real factory ? Do you accept ODM/OEM order?
Yes,we are a professional factory in China with 10 years experience,OEM&ODM are acceptable.
7) Can we use our own access control system?
Yes, You can use your own system, our turnstile gate communication interface is RS232 or dry contact signal, which can be easily communicating with external devices.
8) What is your MOQ and Lead time?
No limited MOQ however quantity discount per order will be granted for bulk order;Lead time would be different per different model and quantity, Let us confirm on actual basis.
9) What is your Payment term?
By T/T, Paypal , West Union or Cash etc 30% deposit and the outstanding balance should be paid before shipping.
10) Can you make gate bi-directional access? any extra cost?
Uni/bi-direction is optional, no extra cost.
11) What's your factory warranty?
We provide 1 year free factory gurantee (man-made damage and consumable parts excluded).
12) What'is your Packing details?
Standard carton box packing ,can upgrade to exporting plywood case at cost of 50USD/CBM
13) If we buy your Turnstile unit, can you train us?
Yes, Long-distance video trainning and factory on-the -site trainning are available.
14) Do you provide SDK files for your solution?
Yes,for free to all products, API for free to some models
15) How about your customer service?
Any questions of product after your receipt,please contact us,we'll reply you immediately once getting it or in 24 hours.
16) What shiping methods do you have?
DHL/UPS/FEDEX /Aramex or sea shipping
Contact Person: Mr. Gavin